A volunteer serving visitors
Swans wonder about the Ballarat Botanical Gardens
A dog on lead enjoying the Ballarat Botanical Gardens with its owner.

Things to do

Botanical Gardens Information Centre

Ballarat
401-405 Wendouree Parade,
Lake Wendouree VIC 3350

Get directions

Everyday:

11am–3pm

Email enquiries

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Welcome to this brand new visitor information centre located in the picturesque setting of the Ballarat Botanical Gardens. They offer a warm welcome, personalised service, and a range of recommendations showcasing all that the region has to offer.

The Botanical Gardens Visitor Information Centre provides a pet-friendly space and dedicated caravan or long vehicle parking for our wide range of visitors.

This space also houses a selection of products that showcase their incredible local producers and artisans from the Made of: Ballarat shop.

Complimentary wi-fi, public toilets, water refill station, local soft drinks and deli products are also available.

Visit the stunning Botanical Gardens, explore Lake Wendouree and finish with learning more about the Ballarat region.

Content: City of Ballarat

Accessibility Information

  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
  • Caters for people who are deaf or have hearing loss.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people who use a wheelchair.

Please note: The accessibility information above is provided by the business operator. For more information, please contact the business directly.

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About

Industry Hub

Visitor Information Centres

Ballarat Town Hall
225 Sturt Street
Ballarat VIC 3350

Ballarat Botanical Gardens
401-405 Wendouree Parade
Lake Wendouree VIC 3350

1800 44 66 33

Contact us

Acknowledgement of Country

Across Victoria’s Midwest, we acknowledge that we travel across the ancient landscapes of many First Peoples communities. These lands have been nurtured and cared for over tens of thousands of years and we respect the work of Traditional Custodians for their ongoing care and protection.

We recognise the past injustices against Aboriginal and Torres Strait Islander peoples in this country. As our knowledge grows, we hope that we can learn from their resilience and creativity that has guided them for over 60,000 years. As we invite people to visit and explore Victoria’s Midwest, we ask that alongside us, you also grow to respect the stories, living culture and connection to Country of the Ancestors and Elders of our First Peoples.

©️ 2025 Visit Ballarat. This initiative is funded by the City of Ballarat and Tourism Midwest Victoria.

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